Terms of service

Terms of Service

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Welcome to trenvya.com. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By using our website or placing an order, you agree to comply with these Terms.

If you do not agree with these Terms, please do not use our website.

1. Account Terms

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.

  • The information you provide is accurate, complete, and current.

  • You are responsible for maintaining the confidentiality of your account and password.

  • You accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

2. Pricing and Payment

All prices listed on the website are in Indian Rupees (INR) unless otherwise stated.

We reserve the right to:

  • Modify prices at any time without prior notice

  • Correct pricing errors or inaccuracies

  • Cancel orders affected by incorrect pricing

Payments must be completed through approved payment methods available on our website.

We may use secure third-party payment gateways to process transactions. We do not store your full payment information.

3. Product Descriptions

We strive to ensure that all product descriptions, images, and details are accurate and up to date.

However:

  • Actual product colors may vary slightly due to screen settings

  • Minor variations in size, packaging, or appearance may occur

  • We do not guarantee that all descriptions are completely error-free

We reserve the right to modify or discontinue products without notice.

4. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order at our discretion

  • Limit quantities purchased per customer

  • Cancel orders suspected of fraud or unauthorized activity

If your order is canceled after payment has been processed, an appropriate refund will be issued.

5. Shipping and Delivery

We aim to process and dispatch orders within [BUSINESS DAYS].

Delivery timelines may vary depending on:

  • Customer location

  • Courier availability

  • Weather or unforeseen circumstances

While we work to ensure timely delivery, [STORE NAME] is not liable for delays caused by third-party shipping providers or events beyond our control.

Customers are responsible for providing accurate shipping information.

6. Returns and Refunds

Our return and refund policy is available separately on our website.

In general:

  • Return requests must be made within [RETURN PERIOD]

  • Products must be unused and in original packaging

  • Certain items may not be eligible for return due to hygiene, customization, or promotional reasons

Refunds, if approved, will be processed to the original payment method within [REFUND BUSINESS DAYS].

7. Prohibited Uses

You agree not to use the website for any unlawful or prohibited purpose, including:

  • Violating any laws or regulations

  • Engaging in fraudulent transactions

  • Uploading harmful software or malicious code

  • Attempting unauthorized access to our systems

  • Harassing, abusing, or harming others

  • Copying or exploiting website content without permission

Violation of these Terms may result in immediate termination of access.

8. Intellectual Property

All content on this website, including:

  • Logos

  • Images

  • Product designs

  • Text

  • Graphics

  • Branding

is the property of [STORE NAME] and protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is prohibited.

9. Limitation of Liability

To the maximum extent permitted by law, [STORE NAME] shall not be liable for:

  • Indirect or incidental damages

  • Loss of profits or data

  • Delays or interruptions in service

  • Errors or inaccuracies on the website

  • Damages resulting from use or inability to use our services

Our total liability shall not exceed the amount paid by the customer for the relevant order.

10. Third-Party Links and Services

Our website may contain links to third-party websites or services.

We are not responsible for:

  • Their content

  • Privacy practices

  • Terms or policies

  • Any damages arising from third-party use

Users access third-party services at their own risk.

11. Governing Law and Jurisdiction

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in [CITY/STATE], India.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Changes become effective immediately upon posting on this page. Continued use of the website constitutes acceptance of the updated Terms.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Trenvya.com
Email: yugtrivedi783@gmail.com
Address: yugtrenvya@gmail.com

By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.